Thank you again for the great service last night. We had our ‘game plan’ put together last night for dealing with the ‘evil used car salesman’ and the two of you were anything but. By the time we left, we felt like we had just purchased a vehicle from our close aunt and uncle. Truly a breath of fresh air. I don’t think we’ll merely make a recommendation for your dealership, we will tell tales of your generosity that will last for generations and maybe even write a book J. Lol, maybe that’s a bit much, but to do so would be justly.
Check out my latest yelp review! Thank You Todd for the best experience ever. Never have i been so satisfied with a dealership. Your honesty is the key to what led me to purchase a car from you. Melissa, Jim, and Josh were amazing. You have a GREAT TEAM!!! The best team I have ever seen. P.S. Im a few friends over this weekend!
Re: David A
Thanks for calling, sorry I missed your call. That is great news that you and your great company tracked down the rear seat headrests for my truck I purchased there. The is what I call great service! I look forward to receving them soon. Again, thank you so very much and have a great day!
David is the BEST!!!!
After trading in my "bucket", a previous purchase mistake, you gave me my dream truck.. My gorgeous Escalade! Even better to see it in person than in pictures..You're truly awesome in making me feel like a real person & make the buying painless. THANK YOU THANK YOU!!!
Thank you Jerry
We recently purchased our suv, we love it! We drove 3hours , but it was worth it. Jerry ,thank you for taking care of us and for your wonderful service. U were awesome,we would gladly recommend you. EmotorsWest is the place to buy your next car!!:)
Thanks so much David !
We are enjoying the MDX a great deal! Honestly buying the car was the most painless big purchase we've ever made. We would like to thank you all for taking care of us and for being so awesome! We'll be back for sure to make our next car purchase !
Carlos and Amber M
We just received our vehicle which we had not seen other than photos and a video. It is even nicer than described and drives great. The small bumper ding David shot a picture of is so small we had to look twice to find it, but thank you for being so honest. We will be sending our friends your way.
Drove Two Hours
We read your testimonials and talked with two salesmen on the phone. We have never driven further than just a few miles for our car purchases. I am happy to say that the vehicle was fantastic, pricing was fair and your facility is very refreshing and different. Thank you for making this our best car buying experience ever.
Cliff and Barb H
We had to leave you a comment. Post it on your testimonial page if you would like. My wife and I were absolutely thrilled with the way we were treated during our purchase. I was hoping that nicer vehilces was really the case and it was. The drive was worth it. Thank you.
Troy and Denna
Best Buy Yet!
I found this company online, and immediately knew that this place was something to check out. I went that night and found my car. These guys really know how to take care of you. Steve Follett is the man and helped me find my dream vehicle. Not even to mention the pricing is unbeatable! Thanks eMotorsWest!
Finally a car dealership that has an easy to use website. I enjoyed looking at your inventory and photos. I am not ready to buy yet, but Jerry got right back to me and answered my questions. He was very nice. I will definitely see you when I am ready.
From the Bay Area
It is refreshing that a car dealer like you even exists. We felt like we were dealing with friends. I really appreciated the follow up call letting me know that the visor was mailed too. Thanks guys.
John and Patty
Was worried that if we had a truck delivered and ended up not liking we would be stuck but much to our surprise emotorswsest.com took back with no hassle and actually called to see what they could of done better. My answer was nothing it just didn't fit our need. Thought that was great on their part very honest salesmen and was a very positive experience still looking for the right car and hopefully it will be with emotorswest.com thanks Dave and Ron.
Delivery to Oregon
Thank you to all for my easy purchase and delivery. I was not sure about having a car delivered that I had not seen live. It exceeded my expectation on condition and how it drove. I would not be afraid to buy a car I hadn't seen from these guys....Thanks for calming my fears and making my experience great.
The process could not have been easier and I could not be happier. I was taken care of from the moment I stepped into the showroom. After I made the purchase, I wanted to have some audio work done, so I asked them where I should go. They had a name and a number for me to call within 20 minutes. I could not have had a better experience
I was impressed with the professional people that worked here, and blown away by the fact that the car I wanted was 2k below Kelly Blue Book! After searching in my area without finding a deal even half as good as the one eMotorsWest offered, I made the 7 hour trip. It was worth it! No hassles, honest salesmen and a good deal! The warranty was unbelievable, for four years I have virutally nothing to worry about with this car. After we left, we were upgraded to a 4star warranty plan too! Even better! Definitley the best car dealership I've heard of or experienced!
First Time Car Buyer
My first experience buying a used car could not have been more painless without the help of Steve Follett. I called on Sunday and came into town to buy the car the very next day. Great service and a very friendly staff. I am glad that I found such a great deal on a car and a great sales represntative that was able to assisst me and give me so much great feedback. I would with out a doubt send someone to buy a car from him or buy another car from this dealersip. Thanks a lot Steve.
My husband and I went in as first time buyers, and as we walked in we enjoyed not being "attacked" by the usual car salesmen. Steve was wonderful with us! He calmed my husbad down by finding us the perfect price and perfect car! Thank you so much!! We LOVE our Mazda3!!
Sebastien and Brittany
Almost too easy...
As a young, first time buyer the word "nervous" does not even being to describe how I was feeling coming in. Steve put me at ease and helped me though the entire process. It turned out to be not as difficult as I imagined it to be! In one day I get to drive my car off of the lot!
Elk Grove, CA
Wanted to let you know we bought a car two months ago and have been listening to the radio show ever since. Todd and Scott are great to listen to and we always seem to learn something. My daughter is now listening too. Great show.
Worth the Trip
It was worth the trip, and I should have checked out e-MotorsWest first. I spent months researching the specific SUV that I wanted. I knew the price it should be, but other dealers had such inflated prices that I got tired of their game. Then I saw the on-line ad by e-MotorsWest, and my SUV was priced right on. I questioned whether to make the long trip from Fresno, but glad I did. It was completely painless. Jerry Grogan simply just showed me two of the same model. He was like talking to an easygoing neighbor. I drove both, and literally made my own decision on the spot. No hidden fees in the final paperwork. Got the warranty at no charge , and out the door in about an hour. No regrets after a month, and I’m still excited with the fair deal every time I drive it. I will definitely pass the word. Start here first! Thanks Guys!
I have never left a comment on a website before, so here it goes. We came in to look for a vehicle after seeing your dealer online and were pleasantly surprised at how nice everyone was. We are not quite ready to make our purchase, but we will be back for sure. Thank you for making it easy to look and not feel pressured to do anything that day.
Jeff and Susan
We were a bit nervous about buying a car online. But Dave was great and the gentlemen that delivered the car were the best. The car is awesome. Thank you so much for a great car and helping our daughter feel comfortable about driving again after her accident. GREAT, GREAT customer service..
DAVID AGANON IS THEEEE BEST!! me and my wife had the best car buying experience ever!! everyone that worked there was so helpful.. we didn't leave feeling like we just got the life sucked out of us. very pleased, we'll definitly be returning customers!! THANKS AGAIN.. WE LOVE OUR SCION XB!!
Everyone should know how great this dealer is. Not only was my vehicle nicer than it looked online, but my dealings with this group were better than I have ever had with my other car purchases. I can't say enough. Thanks again guys. We will buy from you again and send our friends for sure.
I didn't see anywhere on the CarWiseGuys website to leave a comment, so I thought I would leave it here. Great show with good information and fun to listen to. I really enjoyed it. I'll come see you guys for my next car.
Just had our Tacoma delivered to us. I never saw the vehicle live until your delivery people arrived. What a surprise ! It was exactly as described and looked as nice as in the video. Your delivery vehicle looks great by the way. Thanks again.
Feel free to post my comment....you deserve it. What a neat concept. It was raining the day we came to see our car and never got wet. We pulled out of the warehouse to drive the 4runner and pulled back in without ever being in the rain. Thanks to Chris for making our purchase enjoyable. We will be sending you referrals for sure.
I was surprised to find a car dealer that was interested in my satisfaction before their profit. Great people that understand what people are looking for; a great car at a fair deal with a nice experience. Thank you for making it easy.
Todd Lutes understands customer service and satisfaction in the auto industry like very few people I've ran across in my thirty years in the business. I've bought cars from him and have referred many friends and family members to Todd and they've always come away satisfied.
2008 toyota matrix
i was so suprised to find a newer vehicle below blue book that i had to call just to see if it was true. i ended up buying this car and am very please to report that it is a quality vehicle. one that i plan on keeping for a long time.my salesperson, who treated me openly and honestly. he told me to mention jerry. i actually met jerry in documentations and he is friendly as well. in door car shopping is news to me, but i have to admit it was a novel way to shop. and it was raining on the day i came in. all in all i hope e motors has a long and healthy life in the car business. being treated well is something i am glad to pass on to others. good job everyone.
Absolutely you may post us on your Facebook page! I love my new Honda Element! You guys have great service there! Jerry has been amazing at helping me with this process and has been very patient with me and explained everything I need to know about buying a car. Thanks for everything and keep up the good work!
Lindsey Clements & Justin Palmer
Thank you Jerry
I have never bought a car from a dealer before and my first experience was very pleasant. Jerry made me feel comfortable with my purchase. Emotorswest will be my first choice on my next car purchase. Thanks again Jerry.
Thanks a Million!!!
I bought my first new car in October 2011 and I love it, it's Perfect!!! It's everything and MORE that I could have asked for. The eMotors West Team went above and beyond making sure that all my questions were answered and that my first time buyer experience went as smooth as possible. They stood by their word and made sure I was satisfied during the whole experience. I will recommend eMotors West to anyone I know looking into buying a car. THANK YOU eMotors West!!!
Todd Lutes is one the the most honest individuals I have ever met. In the car business its important to have trust in a realtionship, and Todd is someone I trust. Thanks Todd for making it easy!
Thanks again !
I am on cloud nine with my new truck! It was a great experience all around purchasing my tuck! You were incredibly helpful and Vince was wonderful! I am glad that I left everone with a smile! I definitely left with one! LOL!! You guys will be on the top of my list for my vehicle needs!! AS well as family and friends!
We are so very impressed with the salesmen at this place...David Aganon was easy to work with, no hard push sale, just helpful all the time! This was the easiest purchase of a vehicle we have ever had!! I told him what I was willing to pay per month(thinking that would shut the process down quickly!) and he made it happen for me. Great car, fair deal, and great service! I would highly recommend you guys, and I LOVE my MDX!!!
Thanks again David !
Very happy with our purchase and experience with EMotorsWest and especially you! Both of us were put to ease with your professionalism and humor. Any hesitations about the "car buying process" were quickly eliminated and it was just a great experience. We will not hesitate to let friends and family know of your great service, friendly atmosphere, and Great deals! Thank you!
Scott & Angela
There is finally a car dealer that doesn't play the games and really cares. Thank you to all your staff for having a great selection and taking the time to make us feel so comfortable with a process that is usually not something you look forward to. We love our new Tacoma and enjoyed every part of our experience. We will be giving you referrals for sure.
Jake and Susan
Totally refreshing. This was not the normal car dealer experience. We read your testimonials before coming to see you and they were accurate. Thank you. We will be back.
I can't believe these guys. What an all pro organization. If every dealer dealt with people like they do, the car business would have a better reputation. Happy to leave a highly recommend testimonial. Thanks guys.
Dan the Man!
I've purchased many cars and trucks over the years, but have not had one go this smooth. Dan Baer was a pleasure to work with. He made the process seem easy. They delivered the truck all the way to Yosemite, with no problems. It was every thing Dan said it was. Even Margret, the delivery person was a pleasant.coiled Well done E Motors. I'll tell my friends!
So happy your service department is open and you guys have Jim as the manager. What a great, honest guy. We will be using your service center for sure.
Can't believe how easy our transaction was. Car had just arrived, so we bought it and they delivered it to our house the next day after it was detailed and inspected. What an easy way to buy a car. Great experience all the way around. Thanks to all of you.
BEST dealership ever!
Company goal is to MAKE YOU HAPPY, and they do whatever it takes, including a 2-hour free delivery and local repair if needed in your town.
Reputation is EVERYTHING in the used car business and this company knows it and honors it. I've bought/sold maybe 20 cars/RVs in my life and emotorswest.com is the champ for integrity.
EMotors West provided me with great customer service, a super price, and awesome financing options. They gave me a fair price for my trade too. Todd was a true professional in every sense of the word. If you want a great car, at a super price and you want the most for your trade-in....... Go to EMotors West.
Happy to leave 5 stars for this dealer. They had a great selection of trucks and SUV's. Just bought a nice Tundra after shopping for weeks. Great staff and great communication. They handled our financing through our credit union without us having to go to the credit union. Would recommend to a friend and purchase another vehicle from them for sure. Thanks again guys. Nice experience compared to many other dealers we have purchased cars from over the years.
EXCELLENT SERVICE !!
We purchased a vehicle from this location. The experience was second to none. After visiting several dealers at Roseville Automall, and a few other ones we felt as if the folks at these dealerships we visited didn't quite listen to what we wanted, our budget and did absolutely nothing right to earn our business. We visited Jerry at Emotorswest and immediately we could tell we werent just a number or an statistic to him. He explained the process each car goes thru as far as inspections, warranty and it made us feel good.
I felt we had to leave a review and let them know we truly appreciate their service, knowledge and patience with us.
We brought the vehicle back to the shop for something minor. Jim's and Steve'sservice was just as exceptional as Jerrys.
Thank you guys for working with us, if we come accross anyone that needs a car, you can be sure we will mention your name.
Erick and Vanessa
Thank you Jerry
By far the best experience we've ever had at a dealership. Jerry was extremely knowledgeable and helpful, and showed us four cars before we decided on the one. We never felt any pressure whatsoever. We love our "new" Highlander Hybrid, and would highly recommend eMotorsWest.com to anyone looking to buy. Amazing selection, incredible staff. Thanks, Jerry!
Bought a car from here and I must say these people are good honest people that stick to their word. There were a few problems with my car and eMotorsWest saw to it that I was paid for the repairs AFTER I had already signed off on it! Can you imagine a used car salesman doing that? I didn't think so either but these guys are apparently a different breed! Do not hesitate to purchase a car here. check out yelp for some more reviews. EVERY SINGLE REVIEW is 5 stars, even the filtered ones. This place is legit!